Mastercard TQM

Mastercard Terminal Quality Management (TQM) is a programme designed to help ensure that card-acceptance terminals in the market are correctly configured and perform in line with Mastercard requirements. Terminals that fall short can cause declined transactions, poor customer experience and compliance exposure for acquirers. Miel Contractors helps acquirers, processors and terminal deployers prepare for, achieve and maintain TQM compliance.

HOW WE SUPPORT YOU
• Readiness assessment and scoping of your terminal estate and terminal models
• Review of terminal configuration, EMV and contactless parameters against Mastercard requirements
• Preparation of test evidence and supporting documentation
• Support with registration and submissions through your acquirer and Mastercard channels
• Remediation guidance for non-compliant terminals and configurations
• Ongoing terminal quality practices to keep your estate compliant after go-live

WHO IT IS FOR
Acquiring banks, payment processors, payment service providers, terminal deployers and merchant aggregators that deploy or manage card-acceptance terminals accepting Mastercard.

Contact us today

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(+234) 813-872-0480 info@mielcontractors.com