Frequently Asked Questions

1 How long does ISO certification typically take?

The timeline depends on the standard and your organisation's current maturity. For ISO 9001, most organisations achieve certification within 3–6 months with full commitment. ISO 27001 typically takes 4–8 months. Miel Contractors provides a structured project plan with clear milestones from day one.

2 What is the cost of ISO certification?

Costs vary by standard, organisation size, and complexity. Miel Contractors provides a detailed cost breakdown after an initial free assessment. We compete on expertise and execution certainty, not price — our clients choose us when compliance failure is not an option.

3 Do you work with government agencies?

Yes. We have extensive experience with government agencies including NCAA, NIMC, NCC, Digital Bridge Institute, LASWARCO, and state government bodies. We understand public sector procurement requirements and documentation standards.

4 Can you support PCI-DSS compliance for banks?

Absolutely. We have delivered PCI-DSS v4.0 compliance programmes for microfinance banks, commercial banks, and fintech companies. Our team has deep expertise in CBN regulatory requirements alongside PCI-DSS.

5 Do you deliver training online or in-person?

Both. We deliver Lead Auditor programs, ISO awareness training, and specialist cybersecurity courses both in-person and virtually. We have trained over 30,000 professionals across Nigeria using both formats.

6 What happens after we receive our certification?

Certification is not the end — it is the beginning. We provide post-certification support including surveillance audit preparation, continual improvement advisory, and annual management review facilitation. Our clients do not face surveillance audits alone.

Still have questions?

Our team is available Mon–Fri 9am–5pm WAT and responds within 2 business hours.