Nnennaya Okoli is the Chief Experience Officer at Miel Contractors Limited, bringing extensive experience in client engagement, service delivery, and business operations.
She is a former Manager at Access Bank, where she developed a strong foundation in customer relationship management, operational excellence, and financial services delivery. Her background enables her to understand client expectations at a strategic level and ensure that services are delivered with professionalism and efficiency.
Nnennaya holds an MSc and an MBA, and is professionally certified as an AMB, CPM, and CBA. She is also a Digital Skills Empowerment Advocate, with a passion for driving capacity development and improving access to knowledge in the digital space.
At Miel Contractors Limited, she leads client experience, ensuring seamless engagement from onboarding through project delivery, while maintaining the company’s commitment to excellence and client satisfaction.